How is maintenance performed on Elasity?
- We will perform semi-annual maintenance using the non-production environment for the purposes of validating updates/upgrades prior to promotion to production. Maintenance validation is performed during business hours. Promotion to production will be schedule after hours and as agreed to.
- For Elasity customers with Staging/Development environments, we will use these environments to perform semi-annual maintenance.
- For Elasity customers without Staging/Development environments, we will use an on-demand non-production environment to perform semi-annual maintenance. This environment will be deployed for 7 days semi-annually.