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How is maintenance performed on Elasity?

Semi-Annual Maintenance/Upgrade:

  • We will perform semi-annual maintenance using the non-production environment for the purposes of validating updates/upgrades prior to promotion to production. Maintenance validation is performed during business hours. Promotion to production will be schedule after hours and as agreed to.
  • For Elasity customers with Staging/Development environments, we will use these environments to perform semi-annual maintenance.
  • For Elasity customers without Staging/Development environments, we will use an on-demand non-production environment to perform semi-annual maintenance. This environment will be deployed for 7 days semi-annually.

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