Where do backups get stored, and what access do we have to them?

Elasity backups are performed using EBS or RDS snapshots. The underlying storage for these snapshots are stored in Amazon S3,...

Can I use my own domain name for Elasity?

Yes, you are able to use your own domain with Elasity.

How can my other applications already in AWS communicate with Elasity?

We can connect your other applications in AWS with a VPC peering connection between the Elasity VPC and your existing...

How many Atlassian applications should be installed for each AWS instance?

As per Atlassian’s best practices, Elasity will be running each Atlassian applications on its own instance to ensure high performance...

Is it necessary to provide SSL certificates?

You may either provide SSL certificates to us or we can generate the SSL certificates on your behalf

Is there access to the SSH Console?

No