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What does Elasity Support?

We offer full AWS Platform support, Atlassian Application Support, Customer Scheduled Atlassian Upgrades, Application Administration/Configuration/Consulting, and Atlassian License Management.

What is the billing process for the Elasity solution?

Elasity is based on a monthly subscription model and is billed on a monthly basis. Services such as migration and set-up will be billed upfront, and optional add-on’s such as Disaster Recovery rehearsal or upgrades will be billed at the time of development.

Do you offer any additional non-Atlassian AWS services?

iTMethods is a certified AWS Advanced Consulting and Managed Service Provider and can provide a broad range of additional AWS services such as: AWS Strategy/Planning Migration & Deployment 24×7 Managed Services DevOps Services These services can be...