Knowledge Base

• What is Elasity?
• Who should be using Elasity?
• Is Elasity an authorized Atlassian Expert Partner?
• Does Atlassian support Data Center on AWS?

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• Are Server and Data Center licenses compatible on Elasity?
• Do you offer a Single Sign-On (SSO) solution?
• Does Elasity offer a Dev, Stage, and Production environments?
• Does Elasity utilize Amazon RDS?

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• Will Elasity help implement the migration?
• What is the migration cost?
• What is the process of migrating from on-premise, Atlassian Cloud or a hosting provider?
• What is the process of migrating from Server or Data Center licenses to Elasity?

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• Do you sell Atlassian licenses?
• Can I purchase additional Atlassian products or add-on’s in the future?

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• What does Elasity Support?
• What does your AWS Platform Support include?
• What does your Atlassian Application Support include?
• What is your Service Level Agreement (SLA)?

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• What are the Security and Compliance Standards for Elasity?
• What advanced Security Services are available?

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• How can I generate a quote for my Elasity solution?
• How can I generate an Atlassian licensing quote?
• How can I generate a quote for migrating from my current Atlassian environment?

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• Do you offer any additional non-Atlassian AWS services?
• Do you migrate and manage other workloads to AWS?
• Do you offer DevOps Services on AWS?

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